Policy

Returns
& Exchanges

Not the right fit? We offer hassle-free returns within 30 days of delivery on most items.

01

Start Your Return

Email hashour006@gmail.com or message us on WhatsApp with your order number and reason. We respond within 24 hours.

02

Ship It Back

Pack items in their original packaging where possible and ship them back to us. Return shipping costs are the customer's responsibility.

03

Refund Issued

Refunds are processed within 5 business days of receiving your return. Since all orders are Cash on Delivery, refunds are issued as cash or bank transfer.

Non-Returnable Items

  • Opened coffee and consumables
  • Custom or engraved items
  • Items marked Final Sale
  • Gift cards
Start a Return